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Google Rating
4.9
Based on 106 reviews
Kew Accident Repair Centre
4.9
Emily Cowen
03:55 19 Oct 20
Tony and the team at Kew Accident Repair Centre were extremely professional from my original contact with them all the way through to pick up of my car, whilst keeping me updated of the process the entire time my car was with them. The hire car I had was a dream to drive, and they made it so easy and seamless for me to use them. They took care of all the insurance company communications and made my claim so easy. Will definitely be using KARC for any car claims in future.
Ben Armstrong
22:47 08 Sep 20
Couldn't recommend thet team at Kew Accident Repair centre highly enough. What was a pretty smashed up car is as good as new now. Shout out to Tony, who was pretty upfront with costs, turnaround times, and what needed to be done.Cheers
Ronnit Sternfein
05:46 19 Aug 20
Amazing customer service alongside professional & knowledgable skills makes KARC an outstanding place to get your car in top condition. This is exactly what is required to feel confident leaving your vehicle with Tony.
Vincent Tan
12:15 20 Jul 20
Tony and his team did an excellent job repairing my BMW. I was impressed by the level of service and quality of repair. Tony explained to me in detail about the repair job and that he would push the insurer to not cut on costs. This was truly reflected by the quality of the finish. I would have no hesitancy in recommending them.
Joe Brogno
03:18 04 Jul 20
Tony and the team are amazing to deal with, very knowledgeable and nothing is too difficult. Never had an issue with the quality of work, always top class. Highly recommend.
Annika123 .
03:03 13 Jun 20
This place is wonderful. I took my very old car for a quote to get it fixed and Tony was able to give me his honest and caring opinion. Chatting with him made me feel better about letting go of this car, and once I have my new wheels I will be entrusting my car if I need repairs. Thank you Tony!
Janine Morcos
06:36 04 Jun 20
If I could give KARC 10 stars, I would! The service and the communication is outstanding and highly recommended and will not be using anyone else in future. I can't thank Tony the car wizard enough.
Kit Knight
09:19 30 May 20
Tony and the team are easily the best auto repair centre in Melbourne.The attention to detail that they have spent on my cars has been second to none, I would have no problems recommending them to anyone that wants a quality repair where the customer comes first, not just the insurance companies!!I have had two cars fixed by other providers in the area and the service from Kew Accident Repair is light years ahead 11/10!!!
maxim oppy
03:56 03 Mar 20
After getting in an accident, Tony completely guided us through the process and helped us get a great outcome. He was also super responsive. Highly recommended!
Just Believe Fit
05:46 21 Feb 20
A good friend recommended KARC as the top of their game in accident repair and he was spot on. They looked after every aspect of getting my car fixed from liaising with the insurance company, providing a loan car and returning my vehicle within 5 days. The car looked immaculate. What really made the difference for me was the quality of customer service. These guys are practiced in understanding the needs of their customers. They are reassuring and friendly and do everything they can to take the stress out of having an accident. Thanks Tony, Ian, Michael and the rest of the team.
Anthony .
06:02 20 Feb 20
Dealt with Tony. Was very professional, very easy to deal with and very knowledgable. He handled everything and did his job to a very high standard. Highly recommend. Very good place for any kind of smash repair issue.
Kate Klingsporn
07:08 12 Jan 20
This was my first time needing to get my car repaired and it was such an easy experience! All the paperwork was taken care of, all I needed to do was drop off my car and pick it up. I was given a replacement car (for free) to use for a couple days. My car looked as good as new when I picked it up. Even the party who was in the wrong was impressed by the service and quotes! Tony has no hidden agendas - he just wants to help both parties.
Tom Brophy
08:00 07 Jan 20
After having someone crash into my brand new car (not once, but twice in two weeks!) Tony and Ian looked after me from the get go. I literally didn’t have to do a thing throughout the process and my car is looking as good as ever. Hands down best repair centre
Dynamic Integrative Health Clinic
19:34 09 Dec 19
The guys at KARC did an amazing job on my car. It honesty came back better than brand new. They made everything so easy, and were fantastic to deal with. I would recommend them to anyone.
Peerada Riggall
05:54 06 Dec 19
The best in town. What I had to do was just dropping the car and picking it up once it was done as Ian helped me sort everything out and kept following up every process for me. The most important was they matched the colour with my Mini Cooper perfectly. Totally recommended
David Katic
08:44 03 Dec 19
Tony and his team were absolutely fantastic fixing my vehicle. I got hit from behind by another car and tony just said “leave it to me I’ll sort out the insurance and fix the car perfectly for you”. And that’s what he did - and gave me a loan car! I’d give them 10 stars if I could. Highly recommend.
DENNIS UKOVIC
10:37 27 Nov 19
Tony and the team as KARC are a dedicated group focused on making the repair of your vehicle from start to finish stress free. Not to mention the amazing quality and attention to detail they achieve to bring your pride and joy back to original condition. Highly recommended!
Roberto Calati
06:28 31 Oct 19
I honestly cannot recommend these guys highly enough. They repaired dents and scratches from a wall scrape. Workmanship, excellent. I shopped around and they were very competitive on price. The best thing about them was customer service - it is noticeably a level above what I encountered from other repairers. They are courteous, direct and knowledgeable and went above and beyond to help me out. Again, highly recommended.
Josh T
06:01 24 Oct 19
High level of professionalism and effort put into repairing my car. Ian was very helpful and sourced parts for my car which were difficult to find. Would definitely recommend!
Kathryn Considine
03:51 24 Oct 19
Service was incredible! My Broker (Austbrokers Countrywide) booked me in within 10 minutes of the accident and I had my car at the garage within 40 mins. The team made the process extremely efficient and I was in a hire car straight away. The whole team were extremely friendly, went above and beyond in providing me with updates. Couldn't be happier! Highly Recommend :)
Annie Krns
04:02 08 Sep 19
These guys, especially Tony, are the absolute best! Fabulous from start to finish and so easy to deal with. The end result was amazing. I hadn't had an accident in 15 years and dreaded dropping off my car and bring without my car. However, the process and the end result was great. Thanks Tony :)
christina Zheng
06:21 30 Aug 19
Exceptional customer service, customer support and of course the quality of repair. Tony is extremely helpful in acting on our behalf to resolve the issue with insurance company and fault party. Reliable loan car was provided without asking and job was done perfectly on time! Thank you so much!
Eddie Raged
01:01 13 Apr 19
I'm very happy about their customer service and the professional repair. Ian is so helpful and professional.You can compare the outcome they had done. The previous panel centre made my car into 2 colours after the repair. You can see they are very capable to match the colour and I'm happy with the outcome. Thank you so much. Strongly recommend other people to come.
Eddie Raged
03:13 12 Apr 19
I'm very happy about their customer service and the professional repair. Ian is so helpful and professional.You can compare the outcome they had done. The previous panel centre made my car into 2 colours after the repair. You can see they are very capable to match the colour and I'm happy with the outcome. Thank you so much. Strongly recommend other people to come.
Lindy Singleton
21:56 29 Mar 17
Hi Lindy and GaryThis is just a note to thank you very much for your courtesy and prompt service/repair to my car. I have no hesitation in recommending you to anyone looking for the kind of services you provide.Thank you again. Very happy.Kamelia A. WahedElite Security Group
